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May, 2012

Partners Collaborative Media Launches New Intranet in Partnership with Boston Interactive


Partners Collaborative Media (PCMS), a department of Partners HealthCare offering media support and setup services, recently partnered with Boston Interactive for the launch of their new intranet site.

Partners Collaborative Media (PCMS), a department of Partners HealthCare offering media support and setup services, recently partnered with Boston Interactive for the launch of their new intranet site. PCMS provides organization staff and affiliates with a range of services and support including live webcast, videoconferencing, and interactive multimedia production. The organization was in need of an intranet capable of streamlining the request process from users and improving the online customer experience.

Boston Interactive designed the intranet site to be sleek and professional with a clear navigation structure to help users reach their online goals. The intuitive information architecture easily guides users to locate services fit for their needs and provides clear explanations for each offering. A major aspect of the redesign was the creation of the Service Request Manager, an interactive tool optimizing the efficiency of the online application process. Users can submit applications for 18 different media platforms and through a secure login area, track the order status and check for updates from PCMS staff. Boston Interactive created the site using the Smartwebs content management system.

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