MobileAware Opens Office in Santiago
MobileAware establishes office in Chile's capital city, better serving its growing Latin American customer base
MobileAware, who delivers dynamic on-device CRM solutions, announced today that its first Latin American office in the Chilean capital of Santiago is now open for business. Located in the heart of Santiago, the new office will serve as a regional presence for MobileAware's growing customer base.
With the office in Santiago, MobileAware is more accessible to its existing clients to offer them valuable support and to help them stay up-to-date with the most advanced technology and offerings. This key location also allows MobileAware to make itself more visible to potential new clients seeking to join in the on-device CRM arena.
"We are very excited for this opening and big step for our company. There is a strong need for a Latin American presence to better serve our clients," said MobileAware CEO Armin Gebauer. "This opening presents us with a unique opportunity to bring our operations to another continent and to grow our relationships with our customers. Mobile device usage continues to rapidly climb in Latin America and account management solutions should keep up."
Smartphone usage in particular has been rising in Latin America, bolstering the imminent need for a self-care platform. In Chile alone, a country with a population of approximately 18 million, there are 26.5 million mobile devices. Of these, about 30 percent are smartphones, which is about 8 million people. That percentage represents over 7 million people who would benefit from a native application that would allow them unwavering access to their accounts.
"The Latin American mobile landscape continues to grow and transform as smartphones proliferate," Gebauer said. "Reports indicate smartphone usage increasing by 30 million people each year until 2017. Through working with key customers, it is becoming increasingly apparent how much consumers would benefit from a convenient app at their fingertips. With so many millions of subscribers, it is imperative to provide them with an easy and distinctive customer experience and to provide them the utmost in functionality and dependability. "
MobileAware is the world's leading provider of on device CRM solutions for mobile network operators. MobileAware rapidly and reliably enables cost-reducing, revenue-generating mobile solutions that deliver unmatched customer experiences in addressing all sales and service needs. Because most of the time spent using a mobile device is spent interacting with an app, MobileAware's platform marks the app as the single channel for consumers and operators to engage. MobileAware's on device CRM solutions continually outperform other self-care platforms in terms of functionality, capability and user experience. Customers benefitting from these strategic mobile applications include Air France, Telefónica, TIM Brasil, Telus, and Vodafone.
For more information, please visit www.mobileaware.com