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Event Detail

What’s Next – E-Commerce Summit: Building Customer Love in the Digital Age 01/27/2012
Event Type: MITX Event
Dates: 01/27/2012
Times: 08:00am - 02:00pm

Thank you to our Sponsors:

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Microsoft New England R&D Center
One Memorial Drive
Cambridge, MA 02142


What’s Next – E-Commerce Summit is bringing together expert practitioners and thought leaders to examine how to develop and keep the love of your customers. We’ll look ahead to the future of E-Commerce and how technology innovation, business model evolution and creative marketing strategy are building loyal customers who convert the first time, buy more and keep coming back.

You don’t work for an e-commerce company? That’s okay.  Every session is guaranteed to provide insight, regardless of your industry or job function. Who couldn’t use a little customer love these days?

Check out our agenda

Why you should attend:

  • Unprecedented access to some of the best minds in the industry, just check out the speakers list
  • Massachusetts’ largest E-Commerce businesses reflecting on the future and their plans to succeed.
  • Four Entrepreneurs who are shaking it up with their business models, and succeeding
  • The Intersection of Technology & Marketing – Learn how companies like Demandware, Akamai, HubSpot, e-dialog, and Cartera Commerce are helping marketers think outside of the box to strengthen customer relationships and increase revenue.

Join us on Twitter with hashtag #MITXECS

Confirmed Keynotes & Speakers:

Tom Beecher
, President & CEO, Cartera Commerce
Billy Conway, VP GSI Global Marketing Services, GSI Commerce
Steve Davis, President, Rue La La
Mike Dreese, CEO, Newbury Comics &
Alex Finkelstein, General Partner, Spark Capital
James Keller, CMO,
Jessica Kim, CEO and Founder, BabbaCo
Scott Kirsner, Innovation Economy columnist, Boston Globe &
Dusan Koljensic, XD Director , SapientNitro
Matt Lauzon, Founder & CEO, Gemvara
Leanne Letourneau, Client Services Manager, e-Dialog 
Gary Lombardo, Multichannel & Mobile Product Marketing, Demandware
Lelah Manz,  Chief Strategist,  Commerce,  Akamai Technologies  Inc.
Sucharita Mulpuru, Vice President, Principal Analyst, Forrester
Jules Pieri, Founder & CEO, Daily Grommet
Niraj Shah, CEO, Wayfair
Brian Tilzer, VP, E-Commerce and Business Development, Staples
Prat Vemana, Director, Mobile Strategy, Staples


Members $75 / Non-members $130

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